Special Requirements
We're committed to making your journey comfortable and accessible. Let us know your needs, and we'll take care of the rest.
How Can We Assist You?
At SkyWings, we believe everyone deserves a smooth and comfortable travel experience. Whether you need mobility assistance, have dietary requirements, are traveling with pets, or have any other special needs, our dedicated team is here to help. Please submit your special requirements at least 72 hours before departure to ensure we can accommodate your needs properly.
Types of Special Requirements
Wheelchair & Mobility Assistance
We provide comprehensive assistance for passengers with reduced mobility, including wheelchair services from check-in to your seat and throughout your journey.
Wheelchair assistance at the airport Priority boarding and deplaning Accessible seating arrangements Transfer assistance between flights
Special Baggage
Need to transport sports equipment, musical instruments, or oversized items? We'll help you arrange the proper handling and storage.
Sports equipment (golf, ski, surfboards) Musical instruments Medical equipment Oversized or fragile items
Pets & Service Animals
Travel with your furry companions. We accommodate pets in cabin or cargo, and welcome certified service animals at no additional charge.
Small pets in cabin (approved carriers) Pets in cargo hold Service and emotional support animals Required documentation guidance
Unaccompanied Minors
Our dedicated team ensures children traveling alone receive attentive care throughout their journey, from check-in to handover at arrival.
Children ages 5-11 (UM service) Young passengers 12-17 (optional service) Dedicated staff supervision Parent/guardian coordination
Special Meals & Dietary Requirements
We offer a variety of special meals to accommodate dietary restrictions, allergies, and religious requirements.
Vegetarian and vegan options Gluten-free and lactose-free meals Religious meals (Kosher, Halal) Allergy-friendly options
Other Assistance
Have a special requirement not listed above? Our team is ready to help accommodate your individual needs.
Medical oxygen arrangements Stretcher services Deaf/hard of hearing assistance Any other special requests