When should I purchase travel insurance?

We recommend purchasing travel insurance at the time of booking your flight. This ensures you're covered for trip cancellation from day one. However, you can add insurance up until your departure date.

Are pre-existing medical conditions covered?

Coverage for pre-existing conditions varies by plan. Our Complete and Business plans offer optional coverage for stable pre-existing conditions. Please review the policy details or contact our team for specific information.

How do I file a claim?

Claims can be submitted online through the insurance provider's portal or mobile app. You'll need to provide documentation such as receipts, medical reports, or police reports depending on the claim type. Most claims are processed within 10 business days.

Can I cancel my insurance policy?

Yes, you can cancel your policy within 14 days of purchase for a full refund, provided you haven't started your trip and haven't made any claims. After this period, cancellation terms may vary.

Aircraft in flight representing sustainable aviation

Travel Insurance

Your trip should be about adventure, not worry. With travel insurance tailored for every journey, we help you handle the unexpected with ease and peace of mind.

Travel with Confidence

With over 25 years of experience in travel protection, our insurance partners offer comprehensive policies tailored to every type of traveler. From leisure vacations to business trips, we've got you covered with market-leading coverage options.

4M+

Travelers Protected

More than 4 million travelers worldwide have chosen our travel insurance for dependable coverage and peace of mind. Join a growing community of travelers who rely on trusted protection when plans change or the unexpected happens.

25+

Years Experience

With over 25 years of experience in travel protection, we bring proven expertise and trusted service. Our long-standing history means coverage designed around real travel scenarios and evolving traveler needs.

24/7

Emergency Support

Get access to round-the-clock emergency assistance wherever you are in the world. Our dedicated support team is always available to help when urgent situations arise, day or night.

150+

Countries Covered

Travel with confidence knowing you're protected in over 150 countries worldwide. Wherever your journey takes you, our coverage is designed to support you across borders and destinations.

What's Covered

Our comprehensive policies protect you against unexpected situations

Medical Emergencies

Coverage for illness, accidents, hospitalization, and medical repatriation worldwide.

Trip Cancellation

Reimbursement for prepaid travel expenses if you need to cancel due to covered reasons.

Baggage Protection

Compensation for lost, stolen, or damaged luggage and personal belongings.

Travel Delays

Coverage for expenses incurred due to flight delays, missed connections, or overbooking.

24/7 Assistance

Round-the-clock emergency assistance hotline with multilingual support.

Personal Liability

Protection against claims for accidental injury or property damage to third parties.

Destinations

Your flight

Information